Shipping policy
Shipping Policy
Order Processing
All orders are processed within 2–5 business days after purchase. Orders are not shipped on weekends or holidays.
Shipping Costs
Shipping costs are paid by the buyer. The buyer will pay for shipping at checkout, and costs are calculated based on location and package size.
Shipping Methods & Delivery Time
We ship orders using trusted carriers such as USPS and UPS. Estimated delivery times:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 2–3 business days
Delivery times may vary depending on your location and carrier delays.
Order Tracking
Once your order has shipped, you will receive a tracking number via email to follow your package.
Shipping Responsibility
All items are shipped directly by our team. Each item is carefully inspected before shipping to ensure quality and accuracy.
Lost or Delayed Packages
We are not responsible for delays caused by shipping carriers. If your package is lost or significantly delayed, please contact the shipping carrier. If you need help, you can reach out to us and we’ll assist where possible.
Incorrect Shipping Information
Please make sure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Returns Due to Failed Delivery
If a package is returned to us due to an incorrect address or failed delivery, the customer may be responsible for additional shipping fees to resend the item.
Contact Us
For any shipping-related questions, please contact us at:
simona.p.esposito@gmail.com